BLACK FRIDAY: GET READY TO SHOP!
As we know how excited our customers are about that event, we have decided to participate again this year! In order to help you go through this year’s sale as smooth as possible, here we offer some important information we recommend you read before ordering from us.
Made to order
We would like to remind you that we make pieces as we receive an order for them, which means that we do not produce everything in bulk. We do not want to speed up the production too much as this may lead to poor quality and mistakes as hand making process is not just fabrication for us, it is a way to put our love and commitment to what we do in the final product! That is why we would greatly appreciate your patience!
Depending on the order, usually we will need 1-2 weeks to make it before we ship it. The reason we do not want to give exact dates for delivery is because the process of creating is difficult and may change for several reasons. There might be an unexpected circumstance that may also affect the time of production and/or delivery. Custom made items as well and bigger orders may take longer due to their different character. In time of sales and events the proceeding time can be extended.
That is why we would like to kindly ask for your patience. During the sale we receive a lot of orders and even though we do as much as possible to finish all of them on time, delays are possible.
At your checkout you can choose between standard and express shipping.
The standard delivery time for Europe takes around 10-14 working days. (Weekends and Holidays not included!)
The delivery time for the rest of the world takes around 20 working days. (Weekends and Holidays not included!)
NOTE! During the busies period of the year being the months of November, December and January the timing can be longer!
The express delivery takes 1-2 days to Europe and 2-3 days to the rest of the world.
Please also note that Express shipping option at checkout is only for the shipping itself. It would not speed up the making process.
If you need the item for a certain event, please note that prioritizing an order during a very busy period is not possible. We recommend you consider that before ordering.
For customers outside of Europe we recommend Express shipping. During this busy time of the year, regular service is not much reliable.
We have a great size guide for your convenience. We highly recommend you take a look at it before ordering. There are a few things you need to know that will be helpful in order to choose the perfect size for your body.
The most important thing that you need to know is that most of our clothes are made for a loose fit, which is why you might need a smaller or bigger size from the one you usually wear. The measurements you see in our size guide are the measurements of the body, not the garment. In order to get the look as on our model you need to choose a size that is true to your personal body measurements.
For example, for a size S you need to consider the following body measurements: Bust – 88 cm.; Waist – 68 cm., Hips – 94 cm. If those are your body measurements, you can choose size S. If not, we recommend considering change of the size.
We can as well make a custom size for personal measurements. The good news is we do not charge extra for that! It is also important to know that we make our items for a height of a 170 cm or 5'7''. If you need any customization in the length, please let us know as well.
We are always happy to answer all the questions that you may!
Enjoy your shopping experience with us!