ABOUT US

Sometimes the best, most unexpected results come from the power of two individuals brought together by the same idea! And here we are, Vesselina and Dinko, two friends who dared to step out of their comfort zone and poured their hearts into what they love most – to create! Two people making a dream come true everyday with the help of a trusted team!

Welcome to our shop!

We live and work in Bulgaria which is a small, wonderful country in Southeastern Europe, that gives us a lot of inspiration we put in our work. Together we stand behind Metamorphoza where we created a place for a change, a place for transformation, a place for new identity. We make all kinds of clothes: dresses, tops, tunics, kaftans, oversize pieces and more. Our work is seamlessly part of our own wardrobe and fashion feel. Every item in our shop is handmade with love and great attention to the detail as quality is always a top priority.

Our experience has shown us that when you put your heart into something, other people can always feel it and they will definitely appreciate it.

Our work involves shaping, adapting, and paying attention to the individuality of every piece of our designs. The most important thing in our work is to understand the needs of each individual client so we can provide the best service for them. It is about style, not necessarily fashion. It is about looking good and contemporary. Every piece of our work has a reason to be created in terms of quality, metamorphosis and styling.

Our secret is in finding a theme and offering something unique and different for our clients dining experience. We believe you do not have only one personality but dozens, hundreds of personalities and we are looking forward to creating unique pieces to each one of you!

Love,

Vesselina and Dinko

Frequently Asked Questions

This is how it works:

1. Select the items that you want to order and add them in the cart.

2. Fill carefully your delivery information and be sure that there isn't missing or invalid information which will reflect on the delivery. 

3. On the next step select delivery option you want.

4. After you select the delivery option, choose the payment payment method.

5. Complete your order. 

We offer standard and express delivery.

We offer payment via PayPal, Credit Card, Cash-on-delivery and Splitit-pay on instalments.

Everything you see in our online store is entirely handmade which means that it requires a certain amount of time to get ready as we rarely have items in stock and available for immediate shipping. We need 1-2 weeks for production. You will be able to track the shipment with the tracking information we will provide once the package is shipped.

In case you are not completely satisfied with your order, we will gladly accept returns or exchanges for everything EXCEPT:

- custom made items due to their one of a kind character;

- face masks due to hygienic reasons;

You may return or exchange an order within 30 days of delivery. You also need to contact us within 30 days of delivery, after that period exchanges or returns will not be possible.

We offer two return options:

1) We offer an arranged return shipping for some destinations in Europe. We can send a courier who will pick up the package from your home or office and deliver it to us. We recommend this option because it is safe and fast. The price depends on how many items you need to return, their weight and the area from which you are sending the items back.

If you choose this option, please contact us at metamorphozaoffice@gmail.com and we are going to do our best to help you arrange the return.

2) You can also manage the return yourself by choosing a courier and arranging everything alone. If you prefer this option, please read more at CLICK HERE.

We're very sorry if your item arrived damaged or defective. You can make a claim for the item by contacting us at metamorphozaoffice@gmail.com.

If you are requesting a refund, note that it will be done within 20 business days after the arrival of the package. The refund will be done based on the payment method, used for placing the original order. If you used PayPal, the amount will be received there; if you used a credit card, you will receive the funds on your bank account.

Please read the information in our SIZE GUIDE page.